I flew Delta today on a ticket my wife got me. She is flying tomorrow with the 3 kids on the same flights just a day later. I don’t want to do into it at this time but don’t don’t fly Delta! Go out of your way even if you have to pay more and fly another company.
Delta is really screwing up any quality that is left in the airlines. they screwed my flights up today and didn’t even call to tell me. So I checked to see if they did the same to my wife and 3 kids on tomorrow’s flights. Sure enough. No call for her either.
She calls Delta and by the end of the call she is crying as they hug up on her in the middle of the call.
In the airline industry where they compete for the worst customer service Delta takes the cake. We have used 10 tickets with them lately and they send a lady off crying as they hang up on her. Pitiful.
Delta Airlines sucks.
[tags]Delta, airlines[/tags]
I really enjoyed this and I will clearly come back soon to read more on your blog.
Did anyone else lose miles when delta and nwa merged? Delta was supposedly going to transfer all of our miles to our delta FF account during the merger and we lost thousands of our miles.. they just completely disappeared. Never showed up in our delta account! We have called delta and they refuse to take resposibility for the missing miles. They claimed they transferred the miles when they clearly never did. Its so unprofessional. We are still writing letters trying to claim our miles.
I agree 100% that Delta sucks. I fly about twice a week and try very hard not to fly delta but some times I have to due to schedule. Almost every time they do something stupid like not letting me on a flight that is departing even though I am willing to pay for the ticke change and they are still bording the plane just becuase I did not get on standby thirty minutes before takeoff. Good business decision to leave an empty seat on a plane someone was willing to pay for because you are too lazy to print the ticket.
Most recently I called to get a seat assigned becuase their web site would not let me do it online even though when I purchased the ticket it showed open seat available (and still shows them). They refused to assign me a seat which probably means they have over booked the flight and leave the empty seats showing on their web page to get people to continue to buy seats when none are available. Once they get your money and you show up at the airport they notify you that the filight is overbooked and they try to find another seat on a different flight.
When I asked both the agent and the supervisor why they would not assign me one of the empty seats that appeared online they kept repeating that some are reserved for the ticket counter at the airport to assign but no one could explain why.
Delta really sucks, do not fly them if you have a choice.
Delta caused me to lose 3 flights in Atlanta and my main flight to Israel!.Flew me on a cheaper aircraft to the WRONG airport in New York.Will endeavor to never fly with them again
We lost our credit becasue they gave us the wrong information on the expiration and when we called they were rude and admitted tot the mistake but would not do anythign about it. They suck. Never flying delta and they lost our business all together. Don’t fly delta